Privacy policy

Last updated: [22/07/2025]

This Privacy Policy explains how B & Z Traders  collects, uses, and protects your personal data when you use our website www.bandztraders.com and services, in accordance with the UK GDPR and Data Protection Act 2018.

� What Information We Collect

We may collect and process the following personal data:

  • Name
  • Billing and shipping address
  • Email address and phone number
  • Payment details (handled securely by third-party payment providers)
  • Order history and purchase behaviour
  • Any correspondence or feedback you share with us

� How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Provide customer support and respond to inquiries
  • Manage returns, exchanges, and refunds
  • Send updates about your order or our services
  • Comply with legal and tax obligations
  • Improve our website, services, and marketing (only with consent)

� Legal Basis for Processing

We only process your data where we have a legal basis to do so. These include:

  • Contractual necessity – to fulfil your orders
  • Legal obligation – for tax, accounting, and regulatory compliance
  • Legitimate interests – for business operations (e.g., preventing fraud)
  • Consent – for email marketing, if opted-in

� Sharing Your Data

We may share your information with trusted third parties to process payments, deliver orders, and support our services, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Delivery couriers and logistics partners
  • Customer service platforms
  • Legal or governmental authorities if required

We do not sell, rent, or trade your personal information.

� International Transfers

Some of our service providers may store or process your data outside the UK or EEA. In such cases, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses or UK adequacy decisions).

� Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, or as required by law (e.g., financial records for HMRC).

� Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain processing
  • Withdraw consent where given
  • Lodge a complaint with the ICO (UK's data protection authority)

To exercise your rights, please contact us at support@bandztraders.com.

� Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  Company Name: B & Z Traders Ltd
  Email: info@bandztraders.com
  Website: www.bandztraders.com
  Registered in: United Kingdom